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Data Privacy Policy
Protection of your data is important for us. We suggest that you spend time reading our Privacy Data Policy.
WHO IS THE RESPONSIBLE PARTY OF PROCESSING YOUR DATA
Company Name: Vivien Vance Trading L.L.C
Registered Address at Business Bay Dubai: NEW 7 STAR BUSINESS CENTER - DED-Dubai
Language of contract: English
Email: shop@vivienvance.com
Company registration number: 1665185
AED IBAN: AE490260001015800557801
WHAT WE USE YOUR DATA FOR
We will use your data, among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and if you wish, to send you our customized communications.
DATA PROCESSING AND SOURCING
Your data can get to us through the following channels:
By registering for the newsletter you accept and agree to your name and email address added to, recorded, and stored in Vivien Vance Ltd’s database.
By shopping at the website you accept and agree to your name, email, telephone number, and address added to, recorded, and stored in Vivien Vance Ltd’s database.
We can also get your data by contacting us through email, telephone, and if you give us these details.
Our colleagues handle the information obtained with discretion and do not disclose or forward it to third parties without your consent.
Our website doesn’t handle card details, we use the www.stripe.com website for our payments.
Cookies
Please note that our website uses cookies.
During your visit, you can get cookies from the website or from the software that measures the number of visits to our website.
Accepting cookies is not mandatory but is recommended for the correct operation of the page.
By accessing www.vivienvance.com the start and end times of your visit are automatically recorded, and on certain occasions – depending on your computer settings – the type of your browser and operating system.
From this data, the system automatically generates statistical data. Vivien Vance Ltd. does not connect this data with personal data.
In addition, you consent to Vivien Vance Kft - until receiving a statement prohibiting the use of your data for marketing purposes. Without any further reward and approval. By registering you acknowledge that Vivien Vance Ltd. will handle the obtained information as strictly confidential, and will not – excluding the delivery subcontractor – provide it to third parties.
● Stored data
● Name
● Password
● Telephone
● Postal Code
● Town/City
● Address
PURPOSE OF DATA MANAGEMENT
We process your data to fulfill the following goals:
● to fulfill your order and – where applicable – to deal with your loyalty program program
● to provide you with personalized commercial offers
● to understand and analyze sales and customer habits and preferences
● to develop and provide products and services which you will find useful
● to take part in promotions and contests – so we can replace or refund the products that you would not like to buy anymore
● to develop our webstore
● to answer enquiries and complaints
Vivien Vance Ltd. will not use your personal information for any purpose other than the above-mentioned.
The legal basis for the handling of the information is your voluntary consent.
DURATION OF DATA MANAGEMENT
The statistical software only stores the data of your visit in aggregate form.
Data acquired while contacting our colleague will be stored throughout the existence of Vivien Vance Ltd. or its successor.
We cannot modify or delete data related to documents subject to strict accounting.
ACCESS TO PERSONAL DATA
Visiting statistics recorded by the server can only be accessed by colleagues of Vivien Vance Ltd. trusted with data analysis.
Data acquired while contacting us is stored in our internal CRM system, which can be accessed by our employees whose job is affected or may be affected.
Rights related to the management of personal data, data deletion.
You decide if you want to give the handled data. The legal basis for the handling of the information is your voluntary consent. You can request information about the handling of your data.
Upon request, Vivien Vance Ltd. provides information about the processes of your data, data management purpose, legal basis, duration, and who and for what purpose receive or has received the data.
Information is available on Vivien Vance Ltd.’s postal address or email.
You can initiate to correct or delete your data using the same contacts.
We will delete the associated data upon request.
The deletion will take place within 24 hours of the next working day after receiving the request.
DATA PROTECTION
The webshop indicates to its partners that it handles personal and business data that came to its knowledge during business activities confidentiality, no data will be forwarded/ or disclosed to third parties without the written consent of the obligee.
The webshop only stores personal data to fulfill orders, within the scope of its business activities and to be able to prove the terms of the contract retrospectively. The content of the website (text and pictures) is the exclusive intellectual property of vivienvance.com. Without the written consent of the company, it is not allowed to use any of its substance online or in printed form.
Any unlawful abuse of the contract of the website will result in criminal responsibility and a compensation lawsuit.